Hi! I was traveling from USA to Dubai - with a connecting flight in Switzerland. I have the Simple Global and was informed that the phone would work on my trip. But did not work during my connection, and when I arrived in Dubai. As soon as got the WiFi at the hotel, I started a chat using the T mobile website and the person who helped me was super Patient and tried all the possibilities and the roaming is on is working perfect! Thank you, Jonathan! You saved my trip! If you are facing some of this problems: no network at all, try to find a WiFi connection and send an on line message to the T mobile team! I had a positive experience.
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