My son seems to have figured the Familymode VPN can be disabled by simply turning the battery saver option on Android phone. Seriously T-Mobile? That is a gaping hole. I kept wondering how he was turning it off and going over the time limits. After days of googling I simply asked him and….duh!!! This need to be fixed. Now I have to beg him not to turn the power mode off
What do we use if we cannot download TLife because of old cellphone unable to update to iOS16?
I just got T-Mobile home Internet and the service is slow, I'm only getting 2-10 mbs download and 1-4 mbs upload. My house is around 1.5 miles from the tower and the Gateway only shows 4G, will an external antenna help me? I don't mind trying it but I don't want to want to waste my time and money on something that won't work. I do have the newest Gateway with external antenna ports. Thanks
How many voice lines are included in the One Plan before additional line charges accrue?
So, to start, this webpage is not working: https://www.t-mobile.com/cell-phone-plans/international-roaming-plans/cruisesWhen I try to enter any cruise line into the search field and click the Check Coverage button, it jumps to the bottom of the page with no results. I have tried this in several browsers.Will I have coverage on a Carnival Cruise? I confirmed I have international coverage on land in these countries, but can’t find any clear information about onboard the ship. My plan is Magenta MAX.
Family Allowances does not work for modern phones.FamilyMode is too reliant on a app to install on a child phone, that can be quickly bypassed in several ways. Turn off VPN, Turn off/on ScreenTime, etc.Is the only option really to manually switch the account from Magenta to No Data for multiple lines? I would gladly pay for FamilyMode if it even worked correctly.All I want to do, is turn off Data for 12am-6am at night.
I previously disabled data on a child’s phone line. I’d like to now re-enable data but in the account add-on settings the option is no longer available only says “customer declined data.” Do I need to call support to manually re-enable data for this line?
I purchased the product GoTo™ Tempered Glass Protector for Samsung Galaxy S24+, a T*mobile product. Does anyone know if this product has any warranty? If it gets scratches/cracks will it be replaced?
Hey T-Mobile TV, it has been 16+ weeks. I signed up during the Thanksgiving promotions for Home Internet. The Amazon promotion was applied for in December, and was approved sometime in Jan. Since then no emails has come for redeeming the Amazon TV. So what gives! What’s the next step you are expecting from me? Or not doing from your end?
I do surveys and now the company isn’t sending any because Your IP address has been flagged by our system. We run multiple checks with IPs that include checking if the IP has been reported on other websites. You won't be able to take studies from that IP address for now. I reset the router but it still doesn’t work. Anybody have a workaround for this and I can’t use a VPN. Why does T Mobile Ip addresses keep getting flagged?
I’ve recently been told by work Information Services that I cannot use my work laptop with T-Mobile Home Internet. Here is there response to my support request. T-Mobile's primary service called "5G Broadband" is not true wire-to-site broadband. While Cisco AnyConnect can work over 5G and other wireless connections, MTS does not recommend its usage unless absolutely necessary, and if you utilize a phone line such as Cisco Jabber call quality cannot be guaranteed.The issue is that while 5G can provide broadband level speeds and bandwidth wireless solutions, such as 5G, have a higher tolerance for "packet loss." Packet loss is when individual pieces of data are dropped/lost during transmission. For most applications this is a minimal issue that 5G speeds may render unnoticeable, but a live connection, such as the AnyConnect VPN or Voice Over IP phone services, will experience connection degradation or be completely disconnected forcing you to reconnect.This is not an issue MTS can m
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