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So I'm not sure what's happing look at your bill thoroughly to ensure you do have 3rd party charges ie Google play. when looking at the bill you can see each line and the promo's applied for example I have several lines with discounts.
Wearable Unlimited Talk + text, 500mg data $15.00
(-$10 Mobile internet discount)
Tablet 6GB $35.00
(-$10 mobile internet discount)
(50% AAL promo -$12.50)
^ this is what you need to look for on your bill, if these aren't there then look at past bills to determine when your discounts were removed.
Making sure your billing is correct is super important for us and I'm sorry this hasn't been resolved. Taking a look at the charges on your bill as suggested above is a good start. There should be an indication that the plan has been changed to what you requested before. We'd need to take a look at the account in detail if it not reflecting on your bill. In order to do that, you'll wanna contact our T-Force team using the social links on our Contact Us page. They can review your account and provide more help with getting this resolved.