2017 Q4 T-Mobile Exclusive Samsung Pay Offer

mgnlbwn

    I purchased my Note 8 on November 2nd with the 40,000 Samsung pay promotion. I uploaded the EIP receipt, that had all of the required information, and have been told by Samsung that EIP's were not accepted. I checked the FAQ's and the Terms & Conditions and I didn't see anywhere that specified an EIP wouldn't be honored. This was the only receipt I had with all of the required infrmation and it's taken over 3 weeks to receive a response from Samsung. Has anyone seen anything indicating an EIP was not accepted for this offer or had the same problem? This was the first time I've ordered the new phone online, maybe that's where I went wrong  

     

    Thanks!!

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