All replies
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Re: Simply Prepaid: Texting a Canadian number.
tmo_amanda Dec 1, 2017 4:56 PM (in response to dsa1127)- Member Since: Oct 4, 2012
Hey, dsa1127!
Welcome to our Support Community! I can see how the information we have available for our international add-ons along with the Simply Prepaid plans can be a bit confusing. Hopefully I can clear everything up for you.
Message Blocking: This a free feature that is automatically added on pay in advance accounts to prevent chargeable messages and downloadable content from happening. This feature can be removed by contacting Customer Care via 611 or T-Force (our social media customer care team) via Facebook/Twitter through the links in my signature.
Choosing the right feature: This is where I see a lot of confusion happening. You only need the "$5 Simply Prepaid Mexico & Canada UNL" plan to be able to communicate with the friend you mentioned.
Please let me know if you have any other questions!
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Re: Simply Prepaid: Texting a Canadian number.
tmo_mike_c Dec 3, 2017 5:12 PM (in response to dsa1127)- Member Since: Jun 25, 2012
Hi there!
Amanda gave a great explanation of texting for prepaid. Please take a peek at her response and let us know if you have any other questions. Thanks!
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Re: Simply Prepaid: Texting a Canadian number.
dsa1127 Dec 3, 2017 6:11 PM (in response to tmo_mike_c)- Member Since: Nov 29, 2017
Thanks for the help, that clears it up!
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Re: Simply Prepaid: Texting a Canadian number.
tmo_mike_c Dec 4, 2017 7:13 AM (in response to dsa1127)- Member Since: Jun 25, 2012
Awesome! Thanks for posting!