All replies
-
Today now I’m having issues at the office. It’s near the corner of Liberty and 6th. Never had great coverage in the building but today calls continue to drop. Normally the data is slow, but calls would still connect. Not sure why the sudden problems. It’s very frustrating
-
Another update... after some advice I found elsewhere on the internets, I disabled LTE on my phone while at work. Now I’m connected via 4G with three bars, rather than LTE with one bar. So far calls have not been dropping, and when I run a speed test, I’m getting a little over 1 mbps up and down, rather than 0.1 or less mbps. This is definitely not ideal, but I guess for now if I expect to use T-Mobile service in this area of down Pittsburgh, this is what I have to do.
-
Disabling LTE was ok for a couple of hours. I had a 4G connection... but suddenly it switched to E and I couldn’t get any data signal. I’m back to LTE now with an abysmal download rate of 0.02 mbps, when the speed test actually works. This sucks having a cell service at won’t work
-
Hey, ericwells!
I'm sorry it has taken us a few days to get back to you about coverage near your office in Pittsburgh. While I'm glad there was a slight improvement by disabling LTE, that still doesn't solve the problem. I checked out the area and I see the tower that services your office (near 6th and Liberty) and it's currently being upgraded. The projected completion date is the end of the year. I know that means another month without a reliable signal but it'll be worth the wait once the upgrade is completed. In the meantime, the only suggestion we can make is to utilize WiFi calling where available.
-
Thanks for the update! I look forward to using the new upgraded tower!
-
-
-
I agree, when I switched in August downtown was getting good coverage. Now from December until now, it's pretty bad. It will show three LTE bars, but nothing can connect. Is this upgrade still going to happen? I'm in the Grant and Third Ave area.
-
Hey I'm a fellow Pittsburgh-er and its rare to see others on the forum. I wanted to ask if things have improved since when I was last home things were still pretty solid and fast with speeds between 15-80mb respectively. I also just wanted to ask what device you were using since Pittsburgh has seen a lot of improvements in the past 3 years.
-
Coverage so far in and around Pittsburgh is great...better than Verizon. My
only thing is now downtown just blinks out, usually in the weekday
afternoons. Overloaded network? Bad weather in the winter? A lot of people
have switched in recent years. I have a iPhone 7 Plus. I live two miles
away from downtown in a hill...Verizon barely had voice coverage and
tmobile has speeds around 20/20 on average. Wouldn’t go back. Just
irritated about the downtown situation.
-
So did those upgrades ever happen or is the location mentioned by OP still a issue?
-
On Thursday January 25, 2018 I was continuing to enjoy the 30 Mbps download speed at my home just north of the 31st Street bridge.
On Friday January 26, 2018 T-Mobile took the nearby tower down for an "upgrade". Now I get less than 1 Mbps down.
T-Mobile explained that the tower is now serving more than 2 Gbps and is heavily congested. Further, they said I need to understand that there are more important priorities to T-Mobile than fixing this problem, and they have moved on. They presume that it will be addressed someday, but make no promises about when or how well.
-
Jesus, you would think that T-mobile would invest resources into cell sites on wheels. This would allow them to relieve some congestion before turning off a main tower to conduct upgrades. They could have also filed for some new sites altogether. Oh well, maybe if we are lucky they will be repurposing some of the old HSPA+ to LTE.
-
I'm thinking of going back to AT&T. T-Mobile has been poor at best. 0 to 1 bars downtown near liberty and stanwix in my building, and it's even slow when I'm outside. I got the plan with the point of tethering when I needed to for work, but it's unusable.
-
Also on my second attempt (first failed) of running a speedtest today. 0.21Mbps download, 0.40 up.
-
I just quickly wanted to ask what device you are using? Also have you had a chance to file a trouble ticket for the area effected? Finally what is service like outdoors?
-
-
-
-
-
-
-
-