have zero data in cancun mexico

cancerresearcher84

    hello i currently have the t-mobile one network and when I arrived in mexico it says that I would have up to 5gb of lte internet. My phone is an unlocked huawei mate 9. I get phone calls just fine but have ZERO internet of any sort. I have tried changing the carrier network operator but only get an "r" symbol where it should say internet "and I have no internet as a result. What is the problem here? do i need to modify some other setting to get this to work?

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