Poor Data Service at Logan Airport.

tsm95

    I'm a part time Uber driver, and I've noticed at the Logan Airport Uber/Lyft waiting lot the data speeds seem to be painfully slow.  I get enough coverage, however the network seems to be really overloaded.  Sometimes to the point that I have issues getting pings.  It would be great if there was some way to add some capacity there.  It's been an issue for a few months so I doubt it's an outage.  The location of the waiting is 1 Tomahawk Drive in Boston MA.  I don't think it's my phone because I have heard others complaining about the issue on the Uberpeople Boston Forum.

      All replies

      • tmo_mike_c

        Re: Poor Data Service at Logan Airport.

        Oh what a bummer my friend but thank you for coming here to let us know about this. I checked this address and it does show that there's some congestion in this area that could be causing some of the slowness. I do see that our engineers are aware of what's going on, but I don't have an ETR. I did see a ticket open for this area so that's a good sign of engineers working on this for you and the other folks in this location.

        • tsm95

          Re: Poor Data Service at Logan Airport.

          Thanks!  It would be great if this could be done ASAP as not having reliable data service at this waiting lot affects our income.