I have been really hoping to take advantage of a BOGO offer on a new phone but I have some questions and concerns that I will not qualify.
First off, I have been a customer since before T-mobile was T-mobile.Literally Voicestream. Myself and my family have been on a simple choice plan for as long as i can remember and I get a corporate rate discount. We never come close to going over are allocated data and do not forsee that happening in the future. If so, I would switch to the ONE rate plan but do not need to as of this time.
So I saw there is a current BOGO currently going on now and my wife and I could really use some new phones (Samsung S8) as our S4's are getting pretty old. The more I dig into details, the more I get disappointed in trying to take advantage of one of these offers. First, do you need to be on the ONE rate plan to take advantage of this? and secondly, i have read you have to activate a new line of service. Well if that is the case I literally just added a line 2 weeks ago for my daughter under my rate plan. Would love to get some clarification.
What is discouraging is I feel someone like myself and my family, who still have grandfathered plans, do not get any type of "deal" to get new phones and are stuck paying full retail price for them. This turns out to be very costly. You would think that customers who have been loyal this long would be eligible for some type of offer. It does kind of make me want to starting looking at another cell phone provider who is having deals on phones to new customers for switching over.
Any input or thoughts from the T-mobile folks would be greatly appreciated.