All replies
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Re: How long to unfreeze credit?
cesaribenitez95 Nov 15, 2017 9:41 PM (in response to magenta3214468)- Member Since: Feb 27, 2012
To my understanding it is case by case, so it could just 24 hours. Now you did your a corporate store? Not all stores are own by tmobile.
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Re: How long to unfreeze credit?
magenta3214468 Nov 15, 2017 9:47 PM (in response to cesaribenitez95)- Member Since: Nov 14, 2017
Yes I believe it is owned by T-Mobile as the store is listed on their website. Thanks
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Re: How long to unfreeze credit?
cesaribenitez95 Nov 15, 2017 10:12 PM (in response to magenta3214468)- Member Since: Feb 27, 2012
They list all stores, not just their own. The only other thing I can tell you is to call and talk to sales and see if they can do anything else.
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Re: How long to unfreeze credit?
tmo_amanda Nov 17, 2017 5:47 PM (in response to magenta3214468)- Member Since: Oct 4, 2012
magenta3214468, I'm sorry that we're already off to a rocky start. Generally speaking, 24 hours should be enough time to complete the credit check. However, there are cases where more time is needed. I was able to hunt down the following contact information for credit freezes.
Equifax
- Phone: 1-888-259-2689
- Hours of Operation: 9 a.m - 5 p.m PT (Mon-Fri)
Trans Union
- Phone: 1-888-909-8872
- Hours of Operation: 8:30 a.m - 5 p.m PT (Mon-Fri)
I know that this doesn't directly answer your question and if I had a solid yes or no, I would've loved to provide that to you.