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The Note 5 came in 2 memory sizes, 32 gig and 64. Normally trouble shooting your devise would start with your area and the signal strength in your area, since we have neither I will assume your problem is not signal related. Also if you have reached your memory limit that could be the problem. Deleating some apps and wiping your cache will help for a short period of time until your cache builds back up and the issues return. Check your memory usage and and see how close you are to full. Insufficient memory will cause the problems you are experiencing. That is why the new phones have SD ports and higher memory internally. If not a memory issue it could be a App causing the problem. Below are the proceedures to both wipe your cache and check to see if a rogue app is causing the issue.
Try to wipe your cache partition. Hold the Power button and select Power off. Once off, press and hold the Power, Volume up, and Home buttons simultaneously until you see the Android mascot and the recovery menu. Use Volume down to highlight wipe cache partition, and Power to select it. Once done, press Power to select reboot system now.
You may have installed an app that’s causing the issue. You can test this by turning your Note 5 off by holding the Power button and selecting Power off. Now, press and hold the Power button when you see Samsung Galaxy Note 5 on your display, let go of Power and press and hold the Volume down button. Keep holding it until your Note 5 starts up and you should see a safe mode option in the bottom left of the screen. If the problem is gone, then an app is causing it and you just need to track down which one it is by uninstalling them one-by-one and testing to see if the issue persists. Alternatively, perform a factory reset and install your apps selectively.
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So I want to ask for the sake of clarification are your issues with the device occurring everywhere? Does these issues effect all the devices on your plan? The next time you encounter a issue can you tell us what the signal strength was like and what you were connecting to. I'm sorry that your having issues but I assure you that their our plenty of people on these phones that want to help you.
Also if you know that it is not a signal issue some of the advise that magenta312859 brought up would be helpful but I would rather start from the beginning and then use the process of elimination to narrow down the issue for certain.
I'm bummed to hear that it has been somewhat of a rocky road with T-Mobile. It's also not the best of news to hear you have an expensive paperweight. A lot of questions and suggestions have been made by magenta3128589 and dragon1562. While we'd love to eliminate the signal being the issue, from the info you've provided I can't do that. If this is happening everywhere, it's likely that it's not the signal. If it's happening in specific locations, can you provide the zip code(s) to us?
Just checking in to see if you've taken a look at the questions and suggestions above. Please let us know if this is resolved or if you still need help. Thanks.
Howdy! With an epic image like that, I feel like it would be a darn shame if we couldn't offer some help here! Please let us know if you've had a chance to read over the suggestions -- I know they weren't super quick to roll in; but sometimes the forum is like that and I promise it's not for a lack of desire to help. As Amanda mentioned, if this is only happening in certain areas we'd love a few more details so we can take a look! Thank you!