All replies

• 

  Re: Screen flickering when using camera?

  tmo_amanda Nov 3, 2017 10:53 AM (in response to thisisandrew)

  • Member Since: Oct 4, 2012

  Hi, thisisandrew!

   

  Hmm, that's kind of odd and shouldn't be happening. What model Galaxy Note do you have? Did this just start all of the sudden or after a recent update? Lastly, is this only happening through the stock camera application? Or all applications that utilize the camera?

   

  By the way, welcome to our Support Community!
  • 

    Re: Screen flickering when using camera?

    thisisandrew Nov 3, 2017 10:56 AM (in response to tmo_amanda)

    • Member Since: Nov 1, 2017

    Hi, I just got this phone. Sorry, not screen flickering... its more like noise flickering, in darker areas.
    • 

      Re: Screen flickering when using camera?

      tmo_amanda Nov 3, 2017 6:01 PM (in response to thisisandrew)

      • Member Since: Oct 4, 2012

      Ah, I have a better idea of what you're talking about now, thisisandrew. Do you have the Note 8? If you're connected to headphones or a bluetooth speaker, do you hear the flickering sound?
    • 

      Re: Screen flickering when using camera?

      tmo_mike_c Nov 5, 2017 12:56 PM (in response to thisisandrew)

      • Member Since: Jun 25, 2012

      Hey just checking in to see if this has been resolved. If not, please give us a reply back and let us know. If you can give us more info in regards to Amanda's post, that would be great. Thanks for posting.
      • 

        Re: Screen flickering when using camera?

        thisisandrew Nov 7, 2017 11:23 AM (in response to tmo_mike_c)

        • Member Since: Nov 1, 2017

        Sorry for the late reply.

         

        Thank you for checking up on this, but I think this issue happens across all phone devices. Its more of a noise static when there's dark areas. You can test this when you cover your camera to give it a darker shadow on the screen, I don't know why this happens to all phones. I even checked on the iPhone and it does it too. It might be because everything's digitalized, and can't get a crisp image in its dark.

         

        I would like to hear your thoughts about this, if you're able to test this out. I just think its more noticeable on the Samsung Note 8 because of the large screen.
• 

  Re: Screen flickering when using camera?

  tmo_chris Nov 7, 2017 11:19 AM (in response to thisisandrew)

  • Member Since: Nov 19, 2011

  Hey there! How are things? You still getting the noise flickering?
  • 

    Re: Screen flickering when using camera?

    thisisandrew Nov 7, 2017 11:24 AM (in response to tmo_chris)

    • Member Since: Nov 1, 2017

    Hello,

     

    Yes, still getting the noise static imagery. I just replied above. Maybe you'll be able to test it out yourself, if you have a Samsung Note 8 as well...
    • 

      Re: Screen flickering when using camera?

      tmo_chris Nov 7, 2017 3:06 PM (in response to thisisandrew)

      • Member Since: Nov 19, 2011

      I see what you are saying. Yes, I see the same thing on my camera when taking a picture in the dark. The good news is that static noise does not transfer over with the photo. I think that this is just the way the phone renders the image on the screen when looking through the camera lens in the dark. I am using an iPhone 7 Plus by the way.
    • 

      Re: Screen flickering when using camera?

      tmo_amanda Nov 9, 2017 9:57 AM (in response to thisisandrew)

      • Member Since: Oct 4, 2012

      Hey, thisisandrew!

       

      I just wanted to swing by to see if you had any other questions for us. I also have an iPhone 7 Plus and can confirm what Chris said above.