S8 Plus not recognizing OEM OTG - not able to change to Media Transfer

magenta3006809

    Able to connect to PC/MAC with the USB Type C connector, but when i connect the OEM OTG cable (this device is the one that came with the phone)  it will not recognized it, i cannot toggle to change the option to media transfer, it used to be able to toggle between several choices like MIDI connection, Media Connection, File transfer but now it will only stay on charge the connected devices. This happen after TMOBILE send update. anyone else having the same issue? any help is appreciated, I called tmobile and no help, i was advise that i need to call Samsung to get help.

      All replies