Thanks for reaching out, and sorry to see the issues you are having. Can you confirm what device you are using DIGITS on? There certainly be such a delay in notifications.
All fair feedback for DIGITS, and we are listening. It's certainly been a growing experience and we'll continue to pass feedback and issues up to the engineering team
Totally understandable that you don't want to baby them.
My device is a Samsung Galaxy Note 8. Again TMobile has surprised me because you all should know what device I am using and especially in my case as I have only one device for my account. As for Digits, I just downloaded that app a few weeks ago and it was my first time using it. Plus I have auto updates on for my phone. To this day, it still lags, and it still has all the usability problems that I commented on, and more. It is really not a very user-friendly app. As I said, it’s great in theory, but horrid in actual practice.
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I am curious. If you are using Note 8, then why are you using the DIGITS app? Note 8 has in-built DIGITS in the device OS. If your device is T-Mo branded, it can be enabled via DIGITS portal. Please let me know if you need help to know how to activate the in-built DIGITS>
Hiya, dlfeiner! Thanks for coming back to update us! Please don't think we're asking you questions to take up your time -- because the Support Community is a public user forum, we don't have the ability to see your account or device type (unless you've listed it on your Community profile, but I didn't see one there). One of the reasons we ask is so that when we forward valuable feedback like yours to our DIGITS engineering team, we can give them details that help them run tests to try to recreate issues. That said, I'm also curious about debjitjdv's ask above -- did you download the app on your Note 8, or are you using the multi-line settings on your Note 8 and using the app on another device?