Billing - Two lines are summed into one price

magenta2941005

    Good afternoon TMobile team,

     

    I have total of 7 lines with Tmobile. I recently switched my plan to TMobile One in hopes that first two lines will show on billing as 70$ and 50$. Your advertisement clearly states that 1st line costs 70$, Second line costs 50$, however when I look at the bill you sum those lines together into one price. Is there a way you can adjust my bill to show price per line, including primary and secondary line? I use my primary line for business, which I am reimbursed for, and need to show that I am charged 70$ for that line.

     

    Right now I have no itemized bill for my primary line except financed cellphones.

     

    Help, this is urgent.


    Thank you.

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