I'm still waitting for my rebate.. It's been over 10months!

magenta2204780

    Last Christmas, I was nicely approached by a sales person in T-Mobile, left the store with 3 brand new phones and with the promise I was getting a full rebate on 1 since the promotion was BOGO.  It almost Christmas again and the rebate was never process. Call the help center a couple of times and no help   just waiting on HOLD. Called the store and spoke with manger about 2 months ago, the manger said "Don't worry we will take of it, it its not your fault that our sales rep. did not provide you with a pin#. AND yes I'm still waiting....

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