Issue with Switch offer

madhushastri

    Mr. Legere;

    I moved from Verizon to T-mobile with switch offer last week; apparently i was not happy with Verizon's international services. But i realize today that I am not eligible for switch offer as i have used this offer 3 years back. Now I am struck; not sue why this was not told to me earlier. Please let me know how my issue will be resolved? only option I have is to go back to Verizon; when I discussed with your customer rep; they ask me to go back. This is not acceptable;

     

    Please some one help me here;

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