Like a LOT of other people that have posted in the comments I and my wife, and my kids have been T-mobile unlucky customers for 10 + years.
I have a Note 5, that works well. Samsung made a good phone. However T-Mobiles service is very much bad. I will be sitting next to my friends at lunch and they are on their phones, (AT-T, Verizon, Sprint) they find a interesting thing to look at however my friends have learned not to send me anything on my phone because I either do not get the text, or if I get the link it will not open. I believe that the Icons at the top LIE and say I have all of this connection power however that is not true. I wonder if there is some kind of class action lawsuit right there. T-Mobile using software to fake connection bars and such.. I think I will look into that.
So the issues that I have is the coverage.. I look at the maps and I am in the pink like IN IT and I do a speed test and most of the time I get connections speeds like my old 56k modem.. Paying lots of money, buying new phones, paying for data that gets capped and slowed down. What a crock for bull turds.
I wonder what if a rep from TMobile is going to respond and tell me something. Most of the time they are like try this setting and it will work. Then 1 day later nothing works. So you go into shop and some kid takes your phone and changes setting and goes Here you are. Guess what, i had to factory reset my phone last time someone from T-SukMobile worked on my phone. I have reached the end, not going to take this crap anymore. Going to go to some other carrier that I know will suk just as bad, however perhaps I can get some swag or something from them..
OH and yall not caring is a giving.. You will post something to make it look like you will care, however All of that will be lost in time, like tears in the rain...........