So, preordered the LG V30. Order is still "pending", despite 5 days passing. I contacted customer support via Twitter, and was told that I should have my phone in 2 weeks.
You preorder something so that you can get it right away. I can walk into the store on Friday and pick up my phone , no problems. Yet, those who pre order are forced to wait long beyond the release date.
Manage your T-Mobile account