Apple Watch Series 3, Account Confirmation problem

pavlo.p

    Hello tmobile support team,

     

    I bought Apple watch series 3 cellular in US, I had tmobile prepaid plan and I switched to post paid just to enable apple watch cellular connection.

    I go to Watch -> Cellular -> Set Up Cellular -> Thanks for using T-Mobile -> Account Confirmation

    I enter last 4 digits of SSN and I see "Please wait..." pop up that never finishes.

     

    I called 611 - they didn't help.

    I went to t-mobile store - they didn't help. I'm thinking to switch to verizon because you could not provide me with your service.

     

    Can somebody help me?

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