1 of 1 people found this helpful
I'm sorry we still haven't been able to get your new Apple Watch activated. We definitely don't want to see you leave but we also understand that you want your watch to work as it should. I have a few questions for you so I can get to the bottom of this:
- Are you seeing any error codes?
- Do you have Bluetooth turned on?
- Is your iPhone connected to WiFi or a cellular network?
- Where did you purchase your watch from?
Problem was solved in store.
That's great to hear, thanks for letting us know!