Unable to preorder LG V30 on prepaid plan

magenta2820248 Nov 27, 2017 9:09 PM

Member Since: Oct 6, 2017

I tried to preorder an LG V30 by paying for it outright, but was told I had to have a postpaid account to purchase it. Has anybody run into this problem? I have a hard time believing that T-mobile won't let me buy a phone outright just because I am on a prepaid plan.

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Re: Unable to preorder LG V30 on prepaid plan

tmo_lauren Oct 10, 2017 10:03 AM (in response to magenta2820248)

Member Since: Jul 14, 2011
Hey there!

Prepaid does typically experience limits on pre-orders, largely due to some ruin it for everyone type scenarios with fraudulent orders. That said, so long as you have an established account, you shouldn't have any issues picking one up in store!

-Lauren
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Re: Unable to preorder LG V30 on prepaid plan

magenta2820248 Oct 10, 2017 1:18 PM (in response to magenta2820248)

Member Since: Oct 6, 2017
Thanks for the info Lauren. Your help is appreciated.
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- Re: Unable to preorder LG V30 on prepaid plan
  
  tmo_lauren Oct 12, 2017 9:06 AM (in response to magenta2820248)
  
  Member Since: Jul 14, 2011
  
  Happy to help!
  
  Let us know if you have anymore questions once you buy!
  
  -Lauren
  
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