I'm having screen problems with my Galaxy S8. What happens is, I randomly get a unnoticeable crack on my phone. I figured it out by putting my fingernail on the screen, and going through the the screen. And then I feel the crack on one part of the screen. After a while, the crack expands to where it's noticeable with the naked eye now. Then it gets to the point that I need to get a replacement phone.
The phone has not been dropped, and it's fully enclosed in a Lifeproof case. This is also not the first Galaxy S8 to do this to me, as well. Also, other prior Galaxy S phone models have done that in the past. Even T-Mobile gave me a replacement device through warranty, and didn't charge me anything. When it does crack in this fashion.
So after so many phone's being defective like this. I also went on Samsung's official fourm site and a post about this issue. But within 5 minutes, Samsung took away the post. Which the same thing happened again, when I made another post. Or posted it the same thing in someone else's post, to the same issue(which to me, means they're trying to hide something). Then I'm also called Samsung, a few times now and in the past about it. But they're pointing fingers at me. Blaming it on me, and they keep telling me how it's my fault. Which they then refuse to help me at all cost. So basically, I got absolutely nowhere multiple times with Samsung.
I've also seen on Samsung's official fourns site, other post about this related to the S8 and S8+. Even in one of them, they provide multiple links to other reports of the same issue.
Also, once or twice in the past period I've had to get a replacement device via insurance as well(because I was not so lucky with T-mobile then), for something that is a clear manufacturers defect! Which I think is totally unacceptable!
So now I do not know what to do question mark exclamation mark I honestly want Samsung to admit this issue! As Gorilla Glass used on the phone, is either cheaply made or has a defect!
Also, I think T-Mobile should let me get out of my phone because of manufacturer issues that Samsung is clearly not admiting multiple times with multiple Samsung Galaxy S models. Which even some of the models were brand new at the time.
I also, do not want to hear a generic response from any of the T-Mobile reps, in this community forum! I want a serious non-generic responses! Because I'm really getting fed up!
I really thank amd appreciate all the help, from other members, and the T-Mobile reps in this community forum in advance!