People can't hear me when I am talking to them using regular phone service.

bmedwards1963

    I am having problems with my Samsung J7.  During calls and when making outside calls, the other party does not hear me.  I will be on a regular line and during the conversation, the phone does not transmit my responses.  When calling out, the accepting party does not hear me either.  This happens daily.  Calls end up being dropped. 

     

    Previously I have reset the phone by turning it off, resetting the network etc. but this has not helped.  I have gone into the T Mobile store and have spoken with tech department without any success in fixing the problem.  Because I use my cell for work, I now am considering switching to Verizon because of this issue. 

     

    I am extremely frustrated over my phone issues

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