I started a plan today and am sick already,
i went to the store in melbourne florida today and was lied too by jen .
i was promised by her my phone and plan would allow me to send short videos through im under 1 minute .
it is a feature i need for work and play . sending a 25 second video can help fix problem's without having to travel great deal away from home .
a needed feature as well as fun to send vid's of a nice fish or the baby saying feed me.
after trying one and it failing i called support and what a joke it was .
when describing my trouble support was so amused by my plight i heard them laughing at me .
i then asked for a supervisor and the complaint fell on deaf ear's as expected.
i was told to use snail mail if i had a problem.
between being ripped off by t mobile scam artist's and laughed at ,all within 6 hour's i cannot fathom how anybody could be a 2 year customer.
my advise is to avoid t mobile at all cost , pay what they want ,just do not switch to t mobile.
T MOBILE IS REDUCING WHAT YOU CAN DO BECAUSE THEY CANNOT PROVIDE THE PROMISED SERVICE ADVERTISED.
VOICE MAIL? USE ANOTHER APP OR G MAIL
SEND SHORT VID'S OF 1 MEG ONLY .
SOON MAKING A PHONE CALL ON T MOBILE WILL REQUIRE ANOTHER PROVIDER
WHEN YOU SEE A T MOBILE SIGN MAKE BELIEVE IT SAY'S SCAM'S R US AND KEEP DRIVING ,YOU WILL NOT REGRET IT . I PROMISE!
IF YOU SEE A REPLY FROM T MOBILE IT WILL BE A CHATBOT AND TREATED AS SUCH.
BAD PEOPLE DESERVE A BAD REVIEW SO POST YOUR'S HERE AS WELL .
GOOD LUCK AND SEE YOU AT THE AT&T STORE , WE CAN COMPARE STORY'S OF WHAT HELL IT WAS AT T MOBILE .