SIM programming

bobmctx

    ii use a cellular modem for streaming movies from the web to my tv, but it is too slow and poor quality picture. Should i have the sim reprogrammed from data to phone to get more speed? Would an antenna help? Tiy, Bob

      All replies

      • drnewcomb2

        Re: SIM programming

        Well, SIMs aren't "reprogrammed". Rather they're "provisioned" which is really just a database entry at the switch. Sounds like you're running into T-Mobile's video throttling. What plan is that SIM on?

        • tmo_marissa

          Re: SIM programming

          Hi, Bob! Just wanted to check in here and see how things were going. drnewcomb2 is correct -- SIMs are provisioned for service based on what plan we place them on, but if you're using a hotspot then switching from a mobile internet plan to a voice line plan is unlikely to alter the speed you're seeing. What mobile internet plan are you currently on? Have you been able to reach out to our Care or T-Force team and see if it's possible that you've hit the threshold for a limited data bucket?

           

          - Marissa

          • tmo_chris

            Re: SIM programming

            Hey there! Were you able to check to see how much data you have used on your plan? What plan are you on specifically?