iOS T-Mobile app

jl_online

    So ever since I’ve changed service to T-Mobile I’ve haven’t been able to check my account using the T-Mobile app. I’ve reinstalled and also contacted tech support and haven’t had any luck. There's atleast 2 tickets regarding this and it hasn't been resolved.

     

    I've been a customer since Aug 6th and till this day I haven’t been able to use the T-Mobile app. I’m able to login through the web but what’s the point of the app if I can’t review my account through the app?!

     

    I uploaded a video of what's exactly is happening.

     

    http://tinypic.com/r/21j3omc/9

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