Prepaid account using Galaxy Note 4 Signal Cut Off?

magenta1819722

    We've been using a Galaxy Note 4 w/ T-mobile prepaid account.  Until August this year things were working.  Not great, but working.  Since mid-august we receive 0 signal at our residence.  We're in zip code 98052, near the border to Kirkland.  Roughly the corner of 85th and 132nd.  Anyone else?  Tech support, on three different calls, has been unable to resolve. 

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