Can't remove user from DIGITS line

hltnhd

    Hello,

     

    I have DIGITS lines that I can manage as the primary user.  The problem that I'm having is that each line has a user assigned/linked to it that I would like to remove, but cannot.  If I and another new/second user, I can remove the second user with no issues, but for some reason I am not given the option to remove the original user on the line.  I don't want  the original user to have access to my DIGITS lines any longer.  Has anyone had this issue where they could not remove a linked user and been able to resolve it?

     

    I contacted T-Mobile via twitter and they say that they do not see any users linked to my DIGITS lines, but I have provided screenshots that clearly shows there are users linked... so I'm currently at a standstill. 

     

    Thank you.

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