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  Re: Mobile Wifi says "No Service"

  boredy66 Sep 17, 2017 3:01 PM (in response to boredy66)

  • Member Since: Sep 17, 2017

  I forgot to add, its an unlocked mobile wifi device.
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  Re: Mobile Wifi says "No Service"

  tmo_amanda Sep 21, 2017 10:58 AM (in response to boredy66)

  • Member Since: Oct 4, 2012

  It's possible this is a compatibility issue, boredy66. Prior to switching the SIM from your iPad, did your iPad pick up signal? Also, is this the device you have? If so, it will not be compatible with our network as our network requires both the 1700 and 2100 MHz frequencies to provide signal. The mentioned device only has 2100 MHz. You can take a look at supported networks here.

  1 of 1 people found this helpful
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    Re: Mobile Wifi says "No Service"

    tmo_lauren Sep 25, 2017 11:19 AM (in response to tmo_amanda)

    • Member Since: Jul 14, 2011

    Just wanted to check in on the questions Amanda asked above!

     

    -Lauren
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  Re: Mobile Wifi says "No Service"

  tmo_chris Sep 30, 2017 2:29 PM (in response to boredy66)

  • Member Since: Nov 19, 2011

  Just checking in here to see how things are going. Please let us know if you still need any help.