Temporary Sim unlock


    I have a family plan and I recently requested a temporary unlock code for my wife’s phone as she was traveling to India, But Tmobile declined it saying my equipment installment was not paid in full. I am not sure if Tmobile changed its policy recently or if there is some error in the decision making because last year I was successfully able to get unlock codes for 2 of my phones when I wanted to travel abroad and both those phones were also not paid in full, so my question is was I approved last year in an error, or was I rejected this year in an error?

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