Sim locked

magenta2623769

    I bought G6 on ebay, and I'm in another country, I can not use it with another operator's card.

    and the utility of the girl Unlock reports that: This mobile device is not eligible for unlock. For device unlock eligibility details, please go online or contact customer support.

    I do not speak English well, and it's difficult for me to call the center to try to solve this problem, and is it possible to solve it?

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