Disable Caller ID when a line has One Plus?

jasonaward

    Possibly an odd question, but my husband has an iPhone with the One Plus plan, which includes Caller ID / Name ID automatically. The problem is that it masks the calling number when it comes from a number not in his contacts with whatever CID T-Mobile provides, when all he wants to see is the number of the caller.

    So the question is... is there any way for T-Mobile to disable or remove Caller ID / Name ID on a line that has One Plus? I can't seem to find any information anywhere, and the one rep I talked so said that we would have to remove Plus for that to happen. Seems odd to have to go to that extreme.

    Thanks for any assistance or clarity anyone here can provide!

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