Accessing the account and customer service from out of country?

magenta2510364

    Hi,

     

    I need to pay my last bill and i have some inquiries towards unlocking the device but I cannot seem to access both through online or via my phone(Sim card is changed to the local one and T-mobile's card is destroyed, bad call ) as it will want to verify my current number which I don't have anymore. I closed my numbers as I left the country so I can't seem to bypass that prompt.

     

    Any suggestions will be helpful at this point.

     

    Thanks for reading!

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