Can't buy any phones online

magenta1798449

    I've been trying since yesterday morning to purchase a pre-owned iPhone 7 that's on sale online but when I try to add it to my cart it goes to a page asking which phone I want to upgrade but it gives me no options to pick from. I tested it with other phones online and I get the same thing. I basicly can't buy any of the phones that T-Mobile has online.

     

    I've already tried customer service twice but the best they can't help. The best they can do is sell me the phone at full price plus a $20 fee for helping over the phone. Has anyone run in to this before?

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