line identification- not showing up

kukoo1138

    Hello TMO digits team,  can someone please confirm or deny that line identification not showing up on inbound calls is known issue?  If so,  has a ticket been created?  I'm currently using an iphone,  neither ID shows up on lock screen nor when the screen is unlocked,  very difficult to identify who is calling what IE> . device line or digits

     

    thx

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