1 of 1 people found this helpful
Try holding volume up, bixby button, and power until the screen goes out then let them go right away.
Just checking in to see if you tried the steps above. Please give us a reply back and let us know if you still need help. Thank you!
It has been awhile since your first post but I wanted to check in with you to see how things are going. Were you able to get your phone to power back on?