1 of 1 people found this helpful
You have such an awesome phone but can't use it to its full potential. I have a few questions for you so I can figure out what's going on.
- Does this happen everywhere?
- If you put your phone on speaker, do you still get the one-way audio?
- Are you on the latest software version?
- Are you using any 3rd applications for calls?
- When did this start happening?
Also, try clearing all apps cache and wipe the cache partition by following these steps: Wipe cache partition: Samsung Galaxy S8 .
Yes it happens everywhere
with speaker on or off
I have latest software version
No 3rd party call apps
It's been happening for several months- on and off
I just performed the cache partition wipe. This helped a little with the sluggishness, for now. I'll have to use it for a while to see if there is any real change to calls and overall performance.
Thanks for the update, magenta1662984! I happy to hear that clearing your cache has improved the responsiveness of your S8. Any improvements to the one-way audio? If not, a ticket will need to be filed in order for our Engineers to take a closer look at what's going on. To file a ticket, use one of the methods found here: Contact Us.