PDP Insurance Cancellation ?

landerson25 Nov 27, 2017 9:08 PM

Member Since: Jul 30, 2017

Two days after switching to T-Mobile from Verizon (get out of the red) I read online effective 8/2/17 T-Mobile PDP+ Insurance is no longer required for customers that want to take advantage of #GetOutoftheRed?

Am I able to cancel this insurance now? or how long do I need to wait? I switched 7/31 and they drop the device insurance requirement 8/2! Thanks

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Re: PDP Insurance Cancellation ?

cesaribenitez95 Aug 7, 2017 9:13 AM (in response to landerson25)

Member Since: Feb 27, 2012
I want to play it safe, just keep it till what you were told. But if you don't get an answer here, tried the message us button on the lower right hand side. Or the contact us page.
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Re: PDP Insurance Cancellation ?

tmo_amanda Aug 10, 2017 9:29 AM (in response to landerson25)

Member Since: Oct 4, 2012
Hey, landerson25!

Welcome to life on the Magenta side! That's correct -- the PDP feature is now optional which means you can remove it at anytime without impacting your reimbursement eligibility. To remove the feature, all you have to do is Contact Us using one of the methods listed on that page.
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