Samsung Smart Switch Will Not Install

dkwalton

    Samsung Smart Switch Will Not Install

    Smart_Switch_PC_Setup.exe for PC

    Windows 8.1 with Windows Media Player 12

    *** The machine I am trying to install this software on meets or exceeds all of the software prerequisites ***

     

    Error message --

     

    The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.

     

    1) What is this nonsense?

    2) Where is the event log stored?

    3) How do I get this software to install?

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