Extremely poor coverage in Reno/Sparks/Fallon Nevada

magenta2334486

    After switching from Sprint last month we've made a huge step backwards in cell coverage. We are talking on the magnitude of going from GB networking to dial up modem type of difference. The local T-mobile office keeps telling us to use wifi over the T-mobile cellular network which isn't an option. Currently I can't make calls from work (Sparks, NV) because callers on the other end keep saying my line is dropping. My wife can't make calls from Fallon to Sparks because ALL calls drop (yes, I checked the coverage map - which is a joke by the way). You can't make calls from South Reno to Sparks because they will drop. What a joke. Now I know why I was paying more for Sprint service...at least it worked as advertised. Very disappointed T-mobile customer.

      All replies