Hi forum. Has anyone had an issue with their Samsung J7 not being able to access the private mode feature. I had access to this at one time (not sure how long ago) and did place some photos in private mode however I do not see the option where I put in my pin to unlock it because private mode does not even show up. From the down swipe screen the only option I have is Privacy >Location>App permissions>Report Diagnostic Info. Any help here would be much appreciated.
Hey there! I never knew the J7 had a private mode We don't have any internal documentation that goes over the use of private mode for that phone so I'm not sure that it is supported. I did some Google searching and found this though. Hope it helps!
Have you tried to download the latest version of Private Mode from Samsung Apps.
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