I want to share my solution to a problem I ran into with my LG G6. I have 2 G6's - one applied system updates without problem. The other would prompt me to start the system update, count down for a restart, and then nothing more would happen. The unit would not reboot and apply the update.
Here's what I tried that did not work:
1. I cleared app cache, cleaned ram, uninstalled all messaging apps
2. I did a factory restore, restored from my google backup.
What I finally did that worked was do a factory restore, NOT sign-on to google, and then applied the system updates. After 2 large system updates, I was at the current software update levels, and then I signed into google and restored my applications.
I hope that helps someone else.
great job, and thanks for sharing!
Great! I tried this and it worked. I had called the T-mobile tech support twice and they had no clue. They told me to call the LG and I did and they also were not helpful. Thank you so much. I hope this will be fixed in the future updates and don't have to do a factory reset again.