Any suggestions on how to fix texting problem?
My Galaxy S6 has been having problems with group texts since the update. It causes all texts to stall. I have to power off phone, sometimes 3 times, before it'll start sending and receiving texts. I only know my phone is stalled when I send myself a short text and it fails. Then texts from a few hours ago will all come through, with the current time stamp. I'll look at my husbands phone and see that he sent the text at 10am but I didn't get it until i rebooted at 2pm. That's when I reboot several times. Didn't have this problem before. Was on a tmobile chat last weekend. I was also told I could not roll back the update. I did customer satisfaction survey. I was not very positive. I got a call a few hours later and was told I would get contacted by someone. Have not heard back.
While on the t-mobile chat, I was told to download a third party app for messaging, so now I'm trying Facebook messenger. I've done device maintenance and optimized it. I have cleaned storage and memory. Very frustrating. My perfectly functional phone is now a major source of frustration. I use texting for work, so this is a major inconvenience.