I bought a T-Mobile G5 in March and really liked it until DIGITS came out. I experimented with DIGITS and found that it broke my phone. I've been going back and forth with DIGITS tech support ever since, and they evidently have no way to fully turn DIGITS back off again on my line or disable it on my phone.
Now if I try to make a hands free call (as in "OK Google, call Fred...") the call won't go through until I pick up the phone and click on the outgoing line to use for the call, even though I don't have additional lines set up. There is only one choice, and there is no option to set the number as the default. It is annoying, and sometimes a little bit dangerous, to have to pick up the phone and select the number while I'm driving.
Is anyone else having this problem?
Customer Care isn't giving me any options other than to replace this phone under warranty, which won't fix the problem, so I'm almost ready to sell my phone and find another one that doesn't have integrated DIGITS support. I'll give the T-Mobile Engineering team a couple of more days. I won't buy another T-Mobile phone. I chose to buy my G5 from T-Mobile rather than an getting an unlocked G5 at Best Buy because I hoped to get better support from T-Mobile this way. That hasn't proven to be the case. I'm really disappointed, actually.