samsungs8questions

    Hello Community! Hoping you can help me out because T-mobile store says they cannot. Sad.

     

    Error message: video calling is unavailable

    The issue only exists between my husband and I. We are able to video call friends and family, we're not able to video call each other.

    The video icon is green on the phone, we click it, it rings, the camera screen opens in selfie mode, then it disconnects the call with the error message.

     

    No one has been able to fix this issue, NO ONE!!

     

    Let me know if you're experiencing the same issue with someone who is on the same plan vs. someone who is not. Or if you have a solution, LMK!

     

    Thank you, looking forward to getting to a solution.

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