Yikes, that's a pain. I sure hope you're phone isn't still stuck like this. Does it get stuck after trying to sign into something, like an email account? If so, are you able to restart the device, connect to Wi-Fi first and then continue this process? Please keep us posted on this. Thanks!
Good morning, ridhami!
Are you still having issues with setting up your Galaxy Grand Prime? If so, have you had a chance to try the steps that Mike recommended above? Lastly, do you mind sending us a screenshot of the step before it gets stuck on the next screen?
Hey there, ridhami! We just wanted to touch base with you about your Galaxy. How are things going? Were you able to get past this error message by following the steps Mike recommended? We'd love to know if this worked out in case anyone else bumps into the same problem -- and if you still need assistance, we're here!