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Prepaid or post paid?
You made 2 partial payments in and for one cycle?
As customers we cannot access your account but we need more clarification to help at all.
Hey there! Just checking in here to see if you still need help. You can dial #bal# on your phone to see your current balance or you can log into your my.t-mobile.com account. If there is payment due that has not been fully paid, this would be the only reason your service would be suspended.