I switched from AT&T to T-Mobile on June 4, 2017.  I have tried several times to complete the switch2tmobile reimbursement and I keep getting a processing error that says I don't have any eligible devices.  I ported 3 #'s, bought a new devices, got a # for that device, and brought my own phones (iPhone 7 Plus and iPhone 6 Plus).  I have called the store where I purchased them to help, they have not been able to help me.  I have called customer support, no luck there either.  When I call the 888-390-6867 # all I a get is a menu of options that do not apply to my situation.  I would have never switched had I know this was going to be just another headache to deal with.

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