- Member Since: Jun 16, 2017
I bought a linkzone hotspot just for added network access as a pre-paid plan. What a regret.
After setting up my pin when I bought it, it now says online on this very limited and difficult website, that it is wrong. In order to update a pin you have to give it to the representative on the phone. Sorry, but I use this PIN on other secure sites and I do not want to tell it over the phone to someone. Another method is through the phone with 611...It's not a phone, it's a hotspot. Lastly, I have to find a T-Mobile store and go down there.
I got this because the service and unit was cheaper, but it is not worth it.
Who is their web design team, they really do not know how to create a website or incorporate meaningful services.
I think I will have to sell this unit to someone who doesn't know T-Mobile. You can't buy more time without a PIN. Having a username and password and a credit card is not good for T-Mobile. They don't want my money. Oh and here in New York, my service gets almost useless between 11:30 and 3:30 (Too slow)
