no, my question has not been answered
My phone is currently not working.
What model phone?
It won't dial out or receive calls/texts. The error message it is sending is saying is network is off line even with my home internet.
So, when connected to wifi at home you still do not have internet?
I attempted to call T-mobile and it read the same message.
Sounds like maybe your SIM card is faulty.
You have not LTE use either?
Does the top corner of your status bar (again what model) say something like "No Network / No Service?"
Just checking in here to see how things are going. Please let us know if we can be of any assistance.